![]() Basic knowledge of JIRA, Client Quality Center and ServiceNow is a plus. ![]() ![]() Must be proficient in Microsoft Excel, Word, Outlook, and PowerPoint. Understanding of EAP, AFE, GCP, and data interfaces Understanding of EDI interfaces within SAP, including processes and functionality SAP S4 Vistex/Trade Management preferred (Pricing) SAP S4 Sales & Distribution (Sales Order Management, Pricing, ATP, Product Allocation) Must be able to work cooperatively and effectively in a team environment and mentor less senior, less experienced team members.Įxperience in the following modules required: Experience communicating functional requirements to highly technical team members. Experience communicating technical information to stakeholders, peers, management, and non-technical team members. Basic knowledge of JIRA, Client Quality Center and ServiceNow is a plus.Ĭommunication Skills: Advanced verbal and written communication skills with demonstrated ability to tell the "story” by breaking down complex into understandable for technical and non-technical audiences. Equivalent work experience may be acceptable.Įxperience: 6+ years of experience in Information Systems or related area with proven experience as a business analyst in SAP Sales Order Management functional areas.Ĭomputer Skills: Advanced general computer skills required. Recommend and work within the established service level agreements to ensure key performance indicators are me.ĭocument and maintain support procedures and information as needed to maintain a positive support level.Įducation: Bachelor's degree in Computer Science, Information Systems, or other technical area. Provide guidance feedback to more junior analysts within the team to elevate their level of capabilities. Use existing or research new tools that improve the delivery of solutions to customers. Handle multiple engagements simultaneously without compromising accountability or reducing level of engagement. Maintain awareness of best practices including processes and technology and identify opportunities for improvement of existing functionality.Īnalyze and interpret information technology proposals and evaluate and develop alternative implementation plans.Ībility to take a topic of higher complexity and break it into topics that are digestible by technical and non-technical stakeholders. Participate in project delivery and process optimization to support the execution of projects using various project methodologies including performing configuration within a variety of software packages.ĭevelop test plans for given releases as well as execute system and integration test cases. The primary role of the analyst will be to closely align with business stakeholders to elicit, analyze and document customer needs into well-organized business requirements that technical individuals can comprehend.įurther responsibilities will include developing and maintaining professional and technical knowledge of the area(s) assigned, including a consistent focus on emerging and predominant technologies that enable the assigned area.ĭrive identification of requirements across business units and identify systems processes through evaluation of business objectives, drivers, and success metrics.ĭrive business requirement discussions resulting in documentation and resource skillset / task estimation.ĭocument necessary business cases to frame opportunities, benefits, and risks to decide on a course of action.ĭocument business requirements and detailed functional specifications from multi-department stakeholders for review and delivery to the development team using traditional waterfall model as well as develop epics, user stories, and their acceptance criteria for agile delivery.Ĭultivate strong business relationships by demonstrating an understanding of related processes, requirements, systems, and terminology.Ībility to work in matrixed / cross-functional organization which also includes external vendor partners. They must be able to understand stated business requirements so they can effectively plan and estimate resource needs to deliver solutions.Īn analyst is expected to participate in various activities throughout the systems development lifecycle. They must be capable of driving outcome-based conversations at every level of the organization and work in multi-functional efforts to drive successful technology facilitation. They will work cross-functionally and help drive key strategic initiatives occurring to transform our existing applications to better enable business decision making. The ideal candidate will need to be able to effectively communicate business requirements to IT Architecture and Technical Analysts to find solutions to fit needed business outcomes.
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